Terms of service
Terms of Service – Fiora Lumea
This website is operated by Fiora Lumea. Throughout the site, the terms “we”, “us”, and “our” refer to Fiora Lumea. Fiora Lumea offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation visitors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.
1. Eligibility and Acceptance
By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any unlawful purpose nor violate any laws in your jurisdiction. Any breach will result in immediate termination of services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card data is always encrypted during transfer over secure networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by Fiora Lumea.
3. Product Information and Availability
We make every effort to display accurate product descriptions and images. However, we cannot guarantee that your device’s display accurately represents the colors or textures.
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.
4. Pricing and Payments
All prices are shown in the currency indicated on the website and include applicable taxes unless stated otherwise. Prices are subject to change without notice.
We reserve the right to refuse any order you place with us, limit quantities per person or order, or cancel orders that appear to be placed by resellers.
5. Shipping and Delivery
We aim to process and ship all orders promptly. Delivery times are estimates and may vary depending on location, carrier, and customs procedures.
Fiora Lumea is not liable for delays caused by shipping carriers or external factors beyond our control.
International customers are responsible for any customs fees or import duties applied by their local authorities.
6. Returns and Refunds
You may request a return or exchange within 30 days of receiving your order, provided the product is unused, in perfect condition, and in its original packaging.
Refunds will be processed once the returned product is received and inspected.
Shipping costs for returns are non-refundable. For more details, please refer to our [Return Policy].
7. Intellectual Property
All content on this website, including text, graphics, images, logos, and design elements, is the exclusive property of Fiora Lumea or its content suppliers and is protected by international copyright and trademark laws.
You may not reproduce, distribute, or use any content without express written authorization.
8. Limitation of Liability
Fiora Lumea shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
We make no guarantees that the Service will be uninterrupted, timely, secure, or error-free.
Use of our products is at your own risk. Always follow safety instructions provided with each item.
9. Personal Data and Privacy
Your submission of personal information through the store is governed by our Privacy Policy, which explains how we collect, use, and protect your data in compliance with the GDPR and applicable laws.
10. Governing Law
These Terms shall be governed by and construed in accordance with applicable international laws and principles of fair commerce.
Any disputes shall be resolved under the jurisdiction determined by the seller’s location at the time of purchase.
11. Changes to These Terms
We may update, modify, or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to review this page periodically for changes.
Your continued use of the site following any updates constitutes acceptance of those changes.
Contact Information
For any questions about these Terms of Service, please contact us at:
📩 hello@fioralumea.com.